General
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In participating countries in Europe, Middle-East, Africa, Canada and Australia. Please check by entering location and dates required on this site.
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2,000 ALL Reward Points.
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Yes, providing you make the reservation in their name. Remember that this person needs to meet the driver requirements (age, driver’s license, passport, credit card etc).
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Reward points can be used to pay towards all vehicles displayed on this site. This will vary based on pick-up country and location. Please check by entering location and dates required.
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No, you need to book the vehicle group that suits your needs.
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Yes. The system will show the fleet that is allowed for one-way rentals and will calculate the additional one-way fee to the rental. This can be paid with Reward points, providing there is sufficient points balance.
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The additional driver fee must be paid at the pick-up location with your credit card. The additional driver will also need to present a valid driving license during the pick-up.
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No, but you can select these items when booking your vehicle. Payment will take place at the counter at the time of pick up.
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Bookings made on the ALL Accor Live Limitless/Hertz redemption platform must be picked-up from a Hertz location.
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All bookings made on the ALL Accor Live Limitless/Hertz Redemption platform the pick-up must take place during our office opening hours.
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This varies between locations and vehicles. Quite often the minimum booking time is 2 hours before the pick-up time.
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Yes. You will Earn points on the amount paid by card.
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No. You only earn Reward points on rentals paid by card/cash.
Making a reservation / modifying & cancelling:
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Please check the Hertz site for the rental requirements, qualifications and policies
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No, cancellations must be made through this site, if you need to change the reservation you will need to cancel the original reservation and rebook
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Your Reward points will be refunded providing you cancel on this site.
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In order to get your Reward points refunded you must cancel through this site.
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There are no cancelations fees and you can cancel any time before the pick -up date
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Because you have paid with Reward points the reservation isn’t accessible on the main Hertz website
Pick up & during the rental:
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A valid driving license and credit card. If the pick-up is abroad a passport or ID is also required.
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The branch staff will see a voucher amount corresponding to the value of the Reward points redeemed which will be deducted from the total due.
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The branch staff will see a voucher amount corresponding to the value of the Reward points which will be deducted from the total due.
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No, if the rental is shorter than originally booked, Reward points will not get refunded.
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Not if you have already picked up the vehicle. If not, you can cancel the reservation and rebook on this site.
Errors:
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Please send an email to: redemptionsupport@hertz.com
Other:
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Please visit this page regarding earn points: https://help.accor.com/s/article/how-do-i-earn-le-club-accorhotels-points-with-partners?language=en_US